The Transformation
- โNo systematic documentation
- โKnowledge in people's heads
- โHigh turnover risk
- โLong onboarding times
- โ700+ SOPs created
- โSearchable knowledge base
- โZero knowledge loss
- โ60% faster onboarding
The Challenge
Critical operational knowledge trapped in meetings with no systematic documentation process. Years of institutional knowledge existed only in people's heads, creating risk and inefficiency as staff turnover increased.
Our Solution
Implemented voice AI for meeting transcription, analysis, and automated SOP generation. Deployed system that records meetings, identifies key processes and decisions, and generates structured documentation in the organization's standard format.
Results & Impact
We finally captured decades of institutional knowledge. New hires can now find answers in minutes instead of spending weeks learning from senior staff.
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